Last Updated: August 26, 2026
This website is operated by Trion Products Inc (“Trion Products,” “we,” “us,” or “our”). Throughout the Website, the terms “we,” “us,” and “our” refer to Trion Products Inc.
Trion Products offers this Website, including all information, products, services, features, and tools available through the Website, to you conditioned upon your acceptance of these Terms of Service (“Terms”).
By visiting www.trionproducts.com, creating an account, placing an order, purchasing a product, or otherwise using our Website or services, you agree to be bound by these Terms of Service and any additional policies referenced herein or made available on the Website.
If you do not agree to these Terms, you should not use the Website or purchase products through it.
By using this Website, you represent that you are at least the age of majority in your state or jurisdiction of residence or otherwise have the legal capacity and authorization necessary to enter into a binding agreement.
You may not use our products, Website, or services for any illegal or unauthorized purpose, nor may you violate any applicable federal, state, or local law while using our Website.
You must not transmit viruses, malware, malicious code, or other technology intended to interfere with the operation or security of the Website.
A violation of these Terms may result in suspension or termination of your access to the Website or services.
Our online store is hosted using Shopify, which provides the e-commerce platform that enables us to offer and sell products online.
Certain Website functions, including checkout, customer accounts, payments, and related e-commerce services, may be provided by Shopify or other third-party service providers.
Your use of such services may also be subject to applicable terms, policies, and privacy practices of those third parties.
Trion Products offers products including, but not limited to:
We reserve the right to add, modify, discontinue, or limit products and services at any time, subject to applicable law.
Certain products may be available exclusively online or in limited quantities.
We make reasonable efforts to provide accurate product descriptions, photographs, specifications, dimensions, materials, capacities, Working Load Limits (“WLL”), break strengths, compatibility information, and pricing.
However, Website content may occasionally contain typographical errors, inaccuracies, omissions, or outdated information.
Product photographs are provided for reference. Actual colors, finishes, packaging, components, or other non-material characteristics may differ due to manufacturing variations, product improvements, screen settings, photography, or other factors.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time, subject to applicable law.
Many products sold by Trion Products are designed for cargo securement, transportation, trucking, industrial, construction, trailer, or related applications.
Customers and users are responsible for selecting the correct product for their intended application and using it safely and properly.
Before using any product, users should review all product specifications, labels, instructions, warnings, Working Load Limits, and applicable regulations.
Never exceed the stated Working Load Limit (WLL), rated capacity, or other applicable product limitation.
Break strength should not be interpreted as the allowable working load of a product.
Cargo-control, tie-down, webbing, strap, hook, fitting, and related equipment should be inspected before use.
Do not use a product if it shows signs of:
Damaged or unsafe products should be removed from service.
Users are responsible for complying with all applicable federal, state, and local laws, regulations, industry requirements, and safety standards governing cargo securement, transportation, workplace safety, lifting, towing, or other applicable uses.
Information provided on our Website is for general product and educational purposes and is not a substitute for applicable regulations, professional advice, proper training, or product-specific instructions.
Unless otherwise indicated, all prices displayed on the Website are in U.S. dollars (USD).
Prices may change from time to time without prior notice, subject to applicable law.
We reserve the right to correct pricing errors. If a material pricing error affects an order you have already submitted, we may contact you before fulfillment to provide available options, including confirmation at the corrected price or cancellation and refund where appropriate.
Discounts, promotional codes, sales, and special offers may be subject to separate conditions and expiration dates.
Submitting an order through the Website constitutes an offer to purchase the selected products.
Receipt of an order confirmation does not necessarily mean that we have accepted the order.
Orders may be subject to:
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment problems, inventory errors, pricing errors, shipping restrictions, or misuse of the Website.
If we cancel an order after payment has been collected, we will issue an appropriate refund for the canceled portion of the order.
We may limit quantities available for purchase per person, household, business, account, order, or shipping address.
Certain products may also be subject to minimum order quantities, bulk-order requirements, or special purchasing conditions.
We may contact you for additional information before accepting unusually large or commercial orders.
You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all transactions.
You agree to promptly update your information when necessary so that we can complete transactions and contact you regarding your order.
Available payment methods will be displayed during checkout.
Payments may be processed by Shopify or other third-party payment processors. Trion Products does not necessarily receive or directly store complete payment-card information processed by third-party payment providers.
You represent that you are authorized to use the payment method submitted for your purchase.
Applicable sales taxes and other government-imposed charges may be calculated and collected as required by applicable law.
The amount charged may depend on the products purchased and the shipping or billing destination.
Any applicable taxes will generally be displayed during checkout.
Shipping and delivery are governed by our separate Shipping Policy.
Unless otherwise stated for a particular product or order, our standard estimated delivery timeframe is:
5–7 business days from dispatch.
The delivery period begins after the order has been dispatched, not necessarily from the date the order is placed.
Delivery dates are estimates and may be affected by carrier operations, destination, weather, holidays, freight requirements, product availability, or other circumstances outside our reasonable control.
Certain oversized, heavy, palletized, bulk, customized, or freight orders may require different shipping arrangements and delivery schedules.
Please review our Shipping Policy for complete details.
Where the Website advertises free shipping, including free shipping based on an order-value threshold, the promotion is subject to the eligibility conditions displayed on the Website.
Free shipping may be limited based on factors including delivery location, product size, product weight, order type, freight requirements, or other restrictions disclosed in connection with the offer.
Unless expressly stated otherwise, free shipping does not necessarily apply to freight, oversized, special-handling, expedited, or other excluded shipments.
Risk of loss and responsibility for delivery will be determined in accordance with applicable law and the applicable shipping arrangement.
Customers are responsible for providing an accurate and complete shipping address.
If you believe a shipment has been lost, damaged, or incorrectly marked as delivered, please contact us promptly so we can assist with the applicable carrier investigation or claim process.
Returns, refunds, replacements, and exchanges are governed by our separate Return & Refund Policy.
Customers should review that policy before completing a purchase.
Products must satisfy the applicable return eligibility requirements to qualify for a return or refund.
Nothing in these Terms is intended to restrict rights or remedies that cannot legally be waived under applicable consumer-protection laws.
Trion Products may offer custom-manufactured products, special orders, bulk quantities, private-label products, or products manufactured according to customer specifications.
Such orders may be subject to separate:
Where separate written quotation, purchase-order acknowledgment, supply agreement, or custom-manufacturing agreement applies, those terms may supplement these Terms.
If there is a conflict, the specifically negotiated written agreement will control with respect to the applicable transaction.
For customized products, the customer is responsible for verifying and approving applicable drawings, dimensions, materials, specifications, samples, proofs, artwork, designs, capacities, and other requirements before production when approval is requested.
Trion Products is not responsible for errors resulting from inaccurate specifications, drawings, measurements, designs, instructions, or other information supplied or approved by the customer, except to the extent required by applicable law.
Unless otherwise indicated, the Website and its content, including:
are owned by, licensed to, or otherwise lawfully used by Trion Products Inc and are protected by applicable intellectual-property laws.
You may use the Website for legitimate personal or business purchasing purposes.
You may not reproduce, republish, distribute, sell, commercially exploit, modify, or create derivative works from protected Website content without prior written authorization from Trion Products or the applicable rights holder, except where permitted by law.
Third-party trademarks, logos, and names remain the property of their respective owners.
If you submit a review, comment, photograph, testimonial, suggestion, idea, or other content to us, you represent that you have the right to provide that content and that it does not violate applicable law or another person's rights.
You may not submit content that is unlawful, defamatory, fraudulent, threatening, abusive, obscene, infringing, or intentionally misleading.
Subject to applicable law and any permissions obtained from you, we may use feedback and voluntarily submitted content for legitimate business purposes.
You may not use the Website or its content:
We may suspend or terminate access for prohibited use where appropriate.
We may provide access to services, applications, payment processors, shipping carriers, analytics providers, or other tools operated by third parties.
We do not control all aspects of these third-party services.
Your use of third-party services may be subject to separate terms and privacy policies established by those providers.
The Website may contain links to third-party websites.
These links are provided for convenience or informational purposes. We are not responsible for the accuracy, content, security, products, services, privacy practices, or policies of third-party websites.
You should review the applicable terms and policies before conducting transactions with a third party.
To the fullest extent permitted by applicable law, the Website and general Website content are provided on an “as is” and “as available” basis.
We do not guarantee that Website access will always be uninterrupted, timely, secure, or error-free.
Product warranties, if any, are governed by the specific warranty terms applicable to the product.
Nothing in these Terms excludes any warranty, guarantee, right, or remedy that cannot lawfully be excluded under applicable law.
To the fullest extent permitted by applicable law, Trion Products Inc and its officers, directors, employees, affiliates, agents, representatives, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from your use of the Website.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Any product-related limitation of liability is also subject to applicable product warranties, contractual terms, and federal and state law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Trion Products Inc and its officers, directors, employees, affiliates, agents, and representatives from third-party claims, liabilities, damages, or reasonable costs arising from your unlawful misuse of the Website, violation of these Terms, or infringement of another person's rights.
This provision does not apply to the extent a claim results from conduct for which Trion Products is legally responsible.
Our collection and use of personal information are governed by our Privacy Policy.
By using the Website, you acknowledge that personal information may be processed as described in that policy and as permitted by applicable law.
Please review our Privacy Policy for additional information regarding how we collect, use, disclose, and protect personal information and the privacy rights that may be available to you.
Occasionally, the Website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, availability, or other information.
We reserve the right to correct such errors and update information as appropriate, subject to applicable law.
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
Our failure to exercise or enforce a right or provision under these Terms does not constitute a waiver of that right or provision.
These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Legal Notice, and other policies or transaction-specific terms incorporated by reference, constitute the applicable agreement between you and Trion Products regarding use of the Website and purchases made through it, except where a separate written agreement applies.
Except where applicable law requires otherwise, these Terms and your use of the Website will be governed by the laws of the State of Illinois, United States, without regard to conflict-of-law principles.
Nothing in this section is intended to deprive consumers of protections or rights that cannot legally be waived.
We may update these Terms periodically to reflect changes to our Website, products, services, business practices, or applicable requirements.
The most current version will be posted on this page with the revised “Last Updated” date.
Changes will become effective as provided by applicable law. Your continued use of the Website after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by law.
Questions about these Terms of Service may be sent to:
Trion Products Inc
1260 Townline Rd
Mundelein, IL 60060
United States
Email: support@trionproducts.com
Phone: (847) 600-9942
Business Hours: Monday–Friday, 8:00 AM–5:00 PM
Website: www.trionproducts.com