Last Updated: August 26, 2026
This Privacy Policy describes how Trion Products Inc (“Trion Products,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit, use, make a purchase from, or otherwise interact with www.trionproducts.com (the “Website”), including when you contact us regarding our products or services.
By using our Website, you acknowledge the practices described in this Privacy Policy.
Trion Products Inc operates an e-commerce business offering cargo-control, transportation, trucking, industrial, and related products to customers in the United States.
Our online store is powered by Shopify, which provides the e-commerce platform we use to operate our Website and process online transactions.
For privacy-related questions, you may contact us at:
Trion Products Inc
1260 Townline Rd
Mundelein, IL 60060
United States
Email: support@trionproducts.com
Phone: (847) 600-9942
The personal information we collect depends on how you interact with our Website and services.
When you place an order, create an account, request information, submit a form, request a quote, or otherwise contact us, we may collect information such as:
When you purchase products through our Website, we may collect information relating to your transaction, including:
Payments made through our Website may be processed by Shopify Payments or other payment service providers made available through our checkout, depending on the payment options enabled on our store.
Payment processors may collect payment-card details, billing information, and other information necessary to authorize and process your transaction.
Trion Products does not necessarily receive or store your complete payment-card number when payment information is processed directly by a third-party payment provider.
Your payment information is also subject to the privacy and security practices of the applicable payment processor.
If you create a customer account, we may collect and process information such as:
When you access or use our Website, we, Shopify, and our authorized service providers may automatically collect certain technical information, including:
This information may be collected through cookies, pixels, tags, log files, and similar technologies.
If you contact us by email, telephone, Website form, or another communication channel, we may collect your contact details and the contents of your communication.
This may include product inquiries, quotation requests, customer-support requests, complaints, warranty inquiries, and other correspondence.
For commercial, wholesale, custom, or bulk-order customers, we may also collect:
We may collect personal information:
Directly from you when you place an order, create an account, contact us, complete a Website form, request a quotation, subscribe to communications, or otherwise provide information.
Automatically through the Website through cookies, pixels, log files, and similar technologies.
From Shopify and service providers that help us operate our store, process payments, fulfill orders, provide analytics, prevent fraud, deliver communications, or provide other business services.
From other parties where permitted by applicable law, including shipping carriers, business partners, advertising or analytics providers, and publicly available sources.
We may use personal information for legitimate business purposes, including to:
We may use your contact information to send:
Where permitted by applicable law and based on your preferences, we may also send marketing or promotional communications.
We may process information to:
We may use or retain personal information as reasonably necessary to:
Our online store is hosted by Shopify.
Shopify processes certain personal information when you visit our Website, create an account, interact with the store, or make a purchase. This processing helps provide and operate the e-commerce services used by Trion Products.
Information may be transmitted to Shopify and its authorized service providers in connection with Website hosting, checkout, transactions, fraud prevention, analytics, customer privacy functionality, and other services used by our store.
Shopify's processing of personal information is also governed by its applicable privacy terms and policies.
Depending on the Shopify features and services enabled on our store, Shopify may process information about your interactions with our Website to provide, improve, personalize, measure, or secure its services.
Our Website, Shopify, and authorized service providers may use cookies, pixels, tags, and similar technologies.
Cookies are small data files placed on your device when you visit a website.
These technologies may be used to:
Some cookies are necessary for the Website to function, while others may be used for analytics, personalization, or advertising depending on our current Website configuration and your privacy choices.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and similar technologies.
You may also control certain cookies through your browser settings. Disabling certain cookies may affect Website functionality.
We may use analytics and advertising technologies to understand how customers interact with our Website and, where applicable, to measure or improve our advertising.
Depending on the services currently enabled on our Website, these providers may collect information about your browser, device, Website interactions, purchases, or other online activity.
Where required by applicable law, we provide mechanisms to control the use of personal information for targeted advertising or certain data-sharing activities.
If you subscribe to marketing communications or otherwise consent to receive them, we may send you information about:
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
Even if you opt out of marketing communications, we may continue to send non-promotional messages necessary to complete transactions or manage our relationship with you, such as order confirmations and shipping notifications.
We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.
These parties may include:
We share information with Shopify as necessary to host and operate our online store and provide e-commerce functionality.
Payment information may be provided to payment processors, banks, and financial institutions to authorize and complete transactions and help prevent fraud.
We may provide information such as your name, shipping address, telephone number, email address, and order details to shipping carriers, freight companies, warehouses, and logistics providers as necessary to deliver your order.
We may use third parties to assist with services such as:
These providers may process personal information as necessary to perform services for us.
We may disclose information to accountants, attorneys, auditors, insurers, consultants, or other professional advisers where reasonably necessary.
We may disclose personal information where we reasonably believe disclosure is required by law, regulation, court order, subpoena, governmental request, or other lawful process.
If Trion Products is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
Certain U.S. state privacy laws define terms such as “sale,” “sharing,” and “targeted advertising” broadly.
Depending on the advertising, analytics, Shopify, and other technologies enabled on our Website, some disclosures of personal information may be considered “selling” or “sharing” personal information or processing personal information for targeted advertising under applicable state privacy laws, even when no money is exchanged for the information.
Where required by applicable law, eligible consumers may have the right to opt out of these activities.
If a Your Privacy Choices, Do Not Sell or Share My Personal Information, or similar privacy-choice link is available on our Website, you may use that mechanism to submit an applicable opt-out request.
We also honor legally required browser-based opt-out preference signals, such as Global Privacy Control (GPC), where required by applicable law and supported by our Website configuration.
Depending on where you reside and whether an applicable state privacy law applies to Trion Products, you may have certain rights regarding your personal information.
These rights may include the right to:
These rights are subject to exceptions and limitations under applicable law.
If you are a California resident and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA) applies to our processing of your information, you may have rights regarding your personal information, including rights to know, access, correct, delete, and obtain information regarding certain disclosures.
You may also have the right to opt out of the sale or sharing of personal information as those terms are defined by California law.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
To submit a privacy request, you may contact us at:
Email: support@trionproducts.com
or write to:
Trion Products Inc
1260 Townline Rd
Mundelein, IL 60060
United States
Please include sufficient information for us to understand and process your request.
We may need to verify your identity before completing certain requests. Verification helps protect personal information against unauthorized access or deletion.
Where permitted by applicable law, you may use an authorized agent to submit certain requests on your behalf. We may request evidence that the agent has authority to act for you.
If applicable law provides a right to appeal our response to a privacy request, instructions for submitting an appeal will be provided with our response.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements.
When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with our practices and applicable law.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or method of electronic storage is completely secure.
We therefore cannot guarantee absolute security of information transmitted to or stored through our Website.
Customers are responsible for maintaining the confidentiality of their account credentials and should notify us promptly if they suspect unauthorized access to their account.
Our Website and products are intended for adults and businesses and are not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13 through the Website.
If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
Our Website may contain links to websites, applications, or services operated by third parties.
We are not responsible for the privacy, security, content, or practices of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing personal information to them.
Trion Products may maintain pages or profiles on third-party social-media platforms.
If you interact with us through social media, the platform may collect and process information according to its own privacy policy.
Information you make publicly available through social media may also be visible to Trion Products and other users.
Although our Website sells products to customers in the United States, Shopify and other service providers that support our business may process or store information in the United States or other countries.
As a result, personal information may be processed outside the state or jurisdiction in which you reside.
Where required, appropriate safeguards will be used in connection with such processing in accordance with applicable law.
Some browsers provide “Do Not Track” signals. Because there is not necessarily a uniform industry standard for responding to all Do Not Track signals, our Website may not respond to every such signal.
Where applicable law requires recognition of an opt-out preference signal, such as Global Privacy Control (GPC), and our Website is configured to support it, we will process the signal as required by applicable law.
We may update this Privacy Policy periodically to reflect changes in:
When we update this Privacy Policy, we will post the revised version on this page and update the “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you wish to exercise an applicable privacy right, please contact:
Trion Products Inc
1260 Townline Rd
Mundelein, IL 60060
United States
Email: support@trionproducts.com
Phone: (847) 600-9942
Business Hours:
Monday–Friday
8:00 AM–5:00 PM
Website: www.trionproducts.com