Legal notice

Last Updated: August 26, 2026

This Legal Notice governs your access to and use of the website operated by Trion Products Inc at www.trionproducts.com (the “Website”). By accessing, browsing, or using this Website, you acknowledge and agree to the provisions of this Legal Notice.

1. Website Owner and Contact Information

This Website is owned and operated by:

Trion Products Inc
1260 Townline Rd
Mundelein, IL 60060
United States

Email: support@trionproducts.com
Phone: (847) 600-9942

For questions regarding this Website, our products, orders, or this Legal Notice, please contact us using the information above.

2. E-Commerce Platform

Our online store is hosted using Shopify, which provides the e-commerce platform that enables us to display and sell our products and services online.

Your use of certain checkout, payment, account, or other functionality may also involve services provided by Shopify or third-party service providers. Their respective terms and privacy practices may apply to their services.

3. Website Information

Trion Products Inc makes reasonable efforts to ensure that information presented on this Website is accurate and current. However, product descriptions, specifications, dimensions, capacities, colors, photographs, availability, pricing, promotions, shipping information, and other Website content may occasionally contain errors, omissions, or inaccuracies.

We reserve the right, subject to applicable law, to correct errors or update Website information without prior notice.

Product photographs and illustrations are provided for general reference. Actual products may differ slightly in appearance, color, finish, packaging, or other non-material characteristics.

4. Product Use and Safety

Trion Products Inc offers products including ratchet straps, cargo-control equipment, tarp-system components, end fittings, tool boxes, and related products.

Customers are responsible for selecting products appropriate for their intended application and for using, installing, inspecting, maintaining, and replacing products in accordance with applicable product instructions, warnings, specifications, industry practices, and laws and regulations.

Do not exceed any stated Working Load Limit (WLL), rated capacity, or other product limitation.

Cargo-control and load-securement products should be inspected before use. Products that are damaged, worn, cut, stretched, deformed, corroded, improperly functioning, or otherwise unsafe should not be used.

Where applicable, users are responsible for complying with federal, state, and local requirements concerning cargo securement, vehicle operation, workplace safety, and equipment use.

Information provided on this Website, including articles, guides, FAQs, product descriptions, and other educational materials, is intended for general informational purposes and should not replace applicable regulations, manufacturer instructions, professional advice, or appropriate safety training.

5. Prices and Product Availability

Unless otherwise indicated, prices displayed on the Website are stated in U.S. dollars (USD).

Prices, discounts, promotions, product availability, specifications, and product offerings may change from time to time. Any applicable taxes, shipping charges, and other charges will be displayed or calculated as appropriate during checkout.

Placing an order does not necessarily guarantee acceptance of that order. Orders may be subject to product availability, payment authorization, verification, fraud screening, shipping restrictions, and our applicable Terms of Service.

6. Intellectual Property

Unless otherwise stated, the Website and its content, including but not limited to:

  • Trion Products names and logos;
  • product photographs and graphics;
  • Website designs and layouts;
  • text and product descriptions;
  • videos and illustrations;
  • downloadable materials; and
  • other Website content

are owned by, licensed to, or otherwise lawfully used by Trion Products Inc and are protected by applicable intellectual-property laws.

No Website content may be copied, reproduced, republished, distributed, modified, displayed, transmitted, commercially exploited, or used to create derivative works without prior written permission from Trion Products Inc or the applicable rights holder, except as permitted by applicable law.

Any third-party trademarks, company names, product names, and logos appearing on the Website remain the property of their respective owners.

7. Third-Party Websites and Services

The Website may contain links to or integrations with third-party websites, applications, payment providers, shipping providers, social-media platforms, or other services.

Trion Products Inc does not control third-party websites or services and is not responsible for their content, availability, security, terms, or privacy practices.

A link to a third-party website does not necessarily constitute an endorsement of that third party or its products or services.

8. Disclaimer of Website Warranties

To the fullest extent permitted by applicable law, this Website and its general informational content are provided on an “as is” and “as available” basis.

Trion Products Inc does not warrant that the Website will always be uninterrupted, error-free, secure, or free from harmful components.

Nothing in this section is intended to exclude or limit any warranty, right, or remedy that cannot legally be excluded or limited under applicable law. Product-specific warranties, if any, are governed by the applicable warranty terms provided with or for the product.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Trion Products Inc and its officers, directors, employees, affiliates, representatives, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from access to or use of, or inability to access or use, this Website.

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Product-related claims and transactions are additionally subject to our applicable Terms of Service, warranty terms, return/refund policies, product instructions, and applicable law.

10. Prohibited Website Use

You may not use the Website:

  • for unlawful or fraudulent purposes;
  • to interfere with the operation or security of the Website;
  • to introduce viruses, malicious code, or other harmful technology;
  • to attempt unauthorized access to Website systems, customer accounts, or data;
  • to scrape, harvest, or misuse Website information in violation of applicable law;
  • to infringe intellectual-property or other legal rights; or
  • in any manner prohibited by our Terms of Service.

We reserve the right to restrict Website access where reasonably necessary to protect the Website, our customers, our business, or other users, subject to applicable law.

11. Privacy and Personal Information

Our collection, use, disclosure, and handling of personal information are described in our Privacy Policy.

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including rights relating to access, correction, deletion, or certain uses or disclosures of personal information.

Please review our Privacy Policy and any available privacy-choice or data-sharing opt-out mechanisms for additional information.

12. Orders, Shipping, Returns and Refunds

Purchases made through this Website are also governed by our applicable:

  • Terms of Service
  • Shipping Policy
  • Refund / Return Policy
  • Privacy Policy

Customers should review these policies before placing an order.

If there is a conflict between this general Legal Notice and a specific policy governing a transaction, the specific policy will apply to that matter to the extent permitted by applicable law.

13. Governing Law

Except where applicable consumer-protection law requires otherwise, this Legal Notice and matters concerning the operation and use of this Website will be governed by the laws of the State of Illinois, United States, without regard to conflict-of-law principles.

Nothing in this provision is intended to deprive a consumer of protections that cannot be waived under applicable law.

14. Changes to This Legal Notice

Trion Products Inc may revise this Legal Notice periodically to reflect changes to our Website, business practices, products, services, or applicable requirements.

The revised Legal Notice will be posted on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.

15. Contact Us

Questions or concerns regarding this Legal Notice may be directed to:

Trion Products Inc
1260 Townline Rd
Mundelein, IL 60060
United States

Email: support@trionproducts.com
Phone: (847) 600-9942

Website: www.trionproducts.com